Frequently Asked Questions

Find answers to common questions about using Riverside Valley Online Directory

help General Questions

arrow_right What is Riverside Valley Online Directory?

Riverside Valley Online Directory is a comprehensive online platform connecting residents with local businesses, community organisations, and services throughout Riverside Valley and Western Australia. We feature over 500 verified business listings and 150 community organisations across diverse categories.

arrow_right Is the directory free to use?

Yes! Riverside Valley Online Directory is completely free for users. You can search, browse, and access all business and community listings without any charges or registration requirements.

arrow_right How often is the directory updated?

We update our directory daily to ensure information remains accurate and current. Our team regularly verifies business details, adds new listings, and removes outdated entries to maintain the highest quality standards.

search Using the Directory

arrow_right How do I search for a business?

You can search in several ways: 1) Use the search bar on the homepage to enter a business name or service type, 2) Select a category from the Business Directory page to browse all businesses in that field, or 3) Use the category tabs (Business, Community, Residential) to refine your search.

arrow_right What categories are available?

We offer 50+ business categories including professional services (accountants, lawyers), trades (electricians, plumbers, builders), health services, real estate, transport, and many more. Our community directory includes sports clubs, cultural groups, education services, support organisations, and volunteer opportunities.

arrow_right Can I access the directory on mobile devices?

Absolutely! Our directory is fully responsive and works seamlessly on all devices including smartphones, tablets, and desktop computers. You can access it anytime, anywhere with an internet connection.

business For Businesses

arrow_right How can I list my business?

To add your business to our directory, please use our contact form or get in touch through our Contact page. Provide your business name, category, services offered, and any other relevant information. Our team will review and verify your submission before adding it to the directory.

arrow_right Is there a cost to list my business?

Contact us to learn about listing opportunities and options available for local businesses in Riverside Valley and Western Australia.

arrow_right How do I update my business information?

If your business information needs updating, please contact us through our Contact page with the updated details. We'll review and update your listing promptly to ensure accuracy.

support Technical & Support

arrow_right Who can I contact for help?

Our support team is here to help! Visit our Contact page to send us a message. We aim to respond to all inquiries promptly.

arrow_right I found incorrect information in a listing. What should I do?

We take accuracy seriously. If you spot an error or outdated information, please contact us immediately through our Contact page with details about the issue. We'll investigate and correct it as quickly as possible.

arrow_right What browsers are supported?

Our directory works with all modern web browsers including Chrome, Firefox, Safari, and Edge. For the best experience, we recommend using the latest version of your preferred browser.

Still Have Questions?

Can't find the answer you're looking for? Get in touch with our team.

contact_support Contact Us